Sex Dolls

Are sex dolls illegal in Australia?

Absolutely not. Importing and owning a sex doll is leagal in Australia. However What is illegal are dolls that appear too young (Under 18 years old) these kinds of dolls are highly illegal in Australia and for very obvious reasons.
The dolls we sell are only tall with adult breasts and adult faces. That’s it. We do not and never will sell anything too short or even remotely similar to such in nature so please do not ask us or inquire for such dolls. If you purchase anything elsewhere that you may think could be controversial even slightly then you run a major risk of being prosecuted.

For more information about sex dolls in Australia and customs laws see: Legality of Sex Dolls in Australia

Are your sex dolls authentic?

Yes, we are official vendor of WM dolls and Zelex. We only sell high quality authentic dolls. Our pictures do the talking. 

What are sex dolls made of?

Our sex dolls are made of TPE (Thermoplastic elastomer) and Silicone.

WM dolls:

WM dolls TPE material is complied with National Health & Safety Standard which is harmless to human and is environmental friendly.


Zelex dolls are made of medical-grade platinum silicone which are safe on human skin and durable.

What is the difference between insert and built-in?

Sex Doll Insert vs Built-in Vagina

Insert doll:

Sex Doll’s that have an insert only have one difference. The insert doll has a larger cavity inside the vaginal area to accept the insert masturbator. The idea behind this is so the user can take out the insert and wash. Externally looking at the vagina and labia etc the details are the same and highly detailed so the difference is only internal.

Built-in doll

The nubs and pleasure points are built-in to the doll and therefore have no insert or space for insert. The cavity needs to be washed with a douche and it comes with the doll. Some would say built-in is better as more natural.

Same as above the vaginal details externally are the same and no compromise. The only difference is inside the cavity.

What is better TPE or Silicone Sex Dolls?

It’s a common question, the short answer is that it depends on the users needs. It is hard to say which is better as they both carry their own characteristics. We have page dedicated to this question please see here

How do I clean the doll?

We have a page dedicated to this question and answer in detail see here

Can I rent a sex doll?

No, we do not do rentals or anything of the like as we only sell new dolls that are only available for purchase. 

Are Torso Toys Illegal?

While they are currently not technically illegal, we do know from discussions with the government that they will place torsos or body part toys under heavy scrutiny generally, no matter how they appear and will most likely be stopped and inspected due to the size of the box. Since torso dolls or body part toys are under such scrutiny we just don’t sell as a precaution regardless.

Anyone shopping online and looking at other random shops, we would appreciate to not be contacted and asked if something would be illegal or not. We are not border force and so our opinion is just based on our experience and knowledge at hand.

Why don't you have any smaller dolls?

As most know by now it is prohibited to sell smaller dolls as they can appear underage (under 18) either by size or face or other attributes.  For obvious reasons this is highly illegal. For more information on this we have a page that will go into more detail on this, click here.

So, to return to the question, the lack of smaller dolls on our website is absent for a reason. What you can find on our website is super safe and therefore customers can shop with Sex Doll Australia and feel the safest of all. You will find online many competitors that are selling products that are borderline, this borderline we stand the furthest away from keeping everyone ultimately safe.  Its something we are proud of.

Anyone shopping online and looking at other random shops, we would appreciate to not be contacted and asked if something would be illegal or not. And especially dont want such emails sent to us with imagery attached. 

We are not border force and so our opinion is just based on our experience and knowledge at hand.


Any delay due to the Covid 19?

Yes! during the pandemic we have had delays, not so much in production but shipping and customs clearance during COVID-19. There has been large increase in online sales generally and also many staff changes and staff shortages in the shipping world and so the combination of the two and tight COVID-19 restrictions that Australia and the world faces means backlogs in the shipping and processing.

How long will it take to receive my doll?

In Stock Dolls: In stock dolls are in Melbourne Australia  and will be shipped domestically. Current shiping time for in stock dolls are approx 1 week. (some remote areas might take extra time)

Pre Order Dolls: Pre oder dolls will be shipped directly from factory in china to your door by international air shipment such as UPS and Fedex. Current production + shipping time for Pre-order dolls are 4-7 weeks.

Is customs tax and clearance included in the price?

Yes! Custom Tax are paid and handle by us! You are not required to do anything and no need to pay extra for custom taxes and clearance (and fees) as it’s already included in the price. (*this aplies only for the customers in Australia, for customers in other countries please contact us.)

Can I do a depot collection?

Yes. Both in stock dolls and pre-order dolls can be shipped to your local depot. Your address won’t be listed on the shipping label. We will inform you once the doll is ready to be collected. Please contact us if you wish to do a depot collection as some areas the depot centre could be far from your house. (Please note: Australia post can’t be used for delivering dolls nor depot collection)

Is the package and bank charge discreet?

Yes. All dolls are packaged with a plain box. There won’t be any indication of a sex doll being present on the package or label. The shipping is fully discreet. The transaction is also discreet wheather it is paypal, credit card or bank charge all transactions do not mention ‘sex’ or even ‘doll’ at all. This gives buyers privacy when purchasing from our store.


Do you send to New Zealand?

For customers living in New Zealand, we recommend ‘The Doll House New Zealand’  click here. Not only are they tailored for New Zealand customers but a trustworthy local vendor with lots of product knowledge. 


Can I provide a fake name?

No, please do not do this.

Remember the box is plain packaging and bares no logo or anything telling about the item. Domestic deliveries do not even have a item description so there is nothing whatsoever that indicates the item is a love doll or anything of the like. So there is no reason to provide a fake name.

If you do provide a fake name there will be complications on accepting the package as it is not in your name. It will heighten the chance of it getting lost or missed.

As you will be trying to still accept the package in anothers name thefore it will look more suspicious and even indicate moreso that it is a love doll.

Sex Doll Australia will not be held accountable to customers that use a fake name for their deliveries of dolls.



Are you located in Australia?

Yes, we are a local Australian vendor in Melbourne and providing best quality sex dolls since 2016. 

Do you a have showroom?

Yes, we have a showroom. Sex Doll Australia and 2022 has gotten off to a good start and now can finally offer a Sex Doll Showroom to showcase our beautiful dolls to customers. You can also buy from our showroom either sex doll sets (head and body), heads (alone) or even love doll accessories. We have EFTPOS onsite. Transactions are discreet and has no relation to sex dolls etc.

Our showroom is located in Lynbrook 3975 and is by appointment only. To visit the showroom page click here 

Can I pick up the doll after purchase?

Yes, you can click and collect from our warehouse in Melbourne’s South East. You can also purchase a doll onsite as we have EFTPOS. 


What are the payment options?

You can pay by credit card, Paypal, Buy Now Pay Later via Zip (IN STOCK DOLLS ONLY) or Bank transfer.

I have trouble adding the doll in the cart. What do I do?

Please make sure all of the options are selected otherwise the doll will not enter the cart. If you still need assistance please contact us.

Is buy now pay later available?

Yes, we have Zip pay for this but is only available to in stock dolls.


Can I cancel my order?

Please see our cancellation policy by clicking HERE

Can I return or exchange the item?

We do not accept any returns or exchanges due to the nature of the product that we sell. This rule applies once the doll has been unwrapped, used or washed etc. To see the full cancellations policy see here.

Do you have any more questions? Contact us!